General

Is the day and time of the guest's registration saved via the form?
Yes. The time stamp of the data transmission is saved with the transmission of the data by the guest.
Sat, 17 Oct, 2020 at 6:02 AM
Does the guest have to indicate leaving the restaurant (check out)?
This depends on the local authorities in each region. In many regions only the arrival time of the guest is needed for contact tracing. In this case, the gu...
Sat, 14 Nov, 2020 at 8:11 AM
As a guest, can I enter an e-mail address instead of a mobile number?
This decision is still pending, as this issue has to be clarified by the authorities. We will take care of it.    
Sat, 17 Oct, 2020 at 6:12 AM
Does the guest have to enter his data again when changing location?
Yes, in this case the guest must register again for contact tracing with the different QR code of the new location.    
Sat, 17 Oct, 2020 at 5:57 AM
Is the input of mobile number or e-mail address verified?
No. The provision of data for contact tracing is voluntary under current law. Should there be a legal change in this regard, we must reserve the right to ch...
Sat, 17 Oct, 2020 at 6:13 AM
Can the mobile phone number or e-mail address be automatically taken from the guest's smartphone to facilitate the entry?
No. The personal data of the smartphone owner cannot be accessed from a web application. However, depending on the browser settings, the guest can choose fr...
Sat, 17 Oct, 2020 at 6:14 AM
Can one guest also enter the names of the other guests?
This is not necessary. Only one contact per group is registered at a time. Every guest can register and fill in the form himself if he wants to.    
Sat, 17 Oct, 2020 at 5:53 AM
What is the purpose of collecting guest data?
For what purpose is the guest's data collected? The data is only used for contact tracing as a measure against COVID-19. There is no further use of the...
Sat, 17 Oct, 2020 at 6:15 AM
In which languages will the app be available?
The app will be available in several languages. In the first implementation we focus on German and English. The form for the guests will be available in oth...
Sat, 17 Oct, 2020 at 6:13 AM
As a service provider, do I see how many guests have just checked into my restaurant?
Yes, the dashboard of the Contact Tracing feature shows statistics about the registrations of the current day as well as other time windows (e.g. within the...
Sat, 17 Oct, 2020 at 5:49 AM