General

What is Metis?
Metis is the Alturos monitoring and operations web app. It can be accessed at the following URL: https://metis.alturos.com Metis is used by the Alturos st...
Mon, 4 Oct, 2021 at 3:51 PM
How to get access?
Alturos customers can get access to their installation via Metis. Depending on the SLA, different numbers of user licences are included. If access to Metis ...
Mon, 4 Oct, 2021 at 3:43 PM
How do I login to Metis? What can I do if I forgot my password?
There are two different login options. One for Alturos customers and one for Alturos staff.  If an Alturos customer wants to reset his password please us t...
Tue, 5 Oct, 2021 at 11:58 AM
How do I find ticket vending terminal receipts and printouts?
In Metis search for the vending terminal installation.  Click on the installation and click on the tab "Sales Transactions".  Choose the date y...
Mon, 4 Oct, 2021 at 4:23 PM
How do I find detailed vending terminal error messages?
In Metis search for the vending terminal installation.  Click on the installation and click on the tab "Sales Transactions".  Choose the date y...
Mon, 4 Oct, 2021 at 4:37 PM