- Hardware returns - whether due to a defect during warranty or for service, maintenance or repair - must be registered with our support team in advance. If you have any questions, please contact us by our contact form or by phone at +43 463 249445-880 / +41 325 106 055
- You will then receive a RMA number from our support team „SKISUP- ..................“.
Returns from non-EU countries (e.g. Switzerland): In order to ensure a smooth customs clearance, please contact our logistics department in advance (+43463 249445-300). - Download RMA-Form (see link below)
- Enter RMA number on RMA form and return label.
- Note sender contact details on RMA form.
- Print out the return label and cut it out at the marked location..
- Stick return label on the package.
Return of goods procedure (RMA) - warranty, maintenance, etc. Print
Modified on: Wed, 2 Feb, 2022 at 10:00 PM
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