Basic Infos
The first time you want to use EMMA, you need to request an account for your user. This must be done by Alturos Support. Please open a ticket listing whi...
Tue, 18 Jan, 2022 at 11:32 AM
Step 1: Select Campaigns in the left side bar. Step 2: Create Campaign --> Multichannel campaign (multichannel allows you to add or change channel later...
Wed, 16 Mar, 2022 at 4:57 PM
How to create a countdown for an EMMA campaign? Visit https://www.sendtric.com and create your countdown: Attention: You don't have to sign up. You ...
Wed, 30 Mar, 2022 at 10:43 AM
Open Mail for editing Click on Content Library - you will find this on the right hand-side above the mail preview Click on Link Templating Select...
Thu, 25 Aug, 2022 at 1:25 PM
A customer can change their personal details by accessing their subscription center through the footer of any mail. 1. Click on "Edit My Profile&q...
Tue, 20 Sep, 2022 at 2:26 PM
Under Templates & Media --> Link Templating you can find a Link Template called "UTM Tracking Tag". When you have finished preparing your ...
Fri, 20 Jan, 2023 at 12:41 PM
There are lots of reasons why an iOS or Android Push might not arrive : Check that the user did actually get sent the campaign Does the email address...
Thu, 2 Mar, 2023 at 12:55 PM
How do I make a request for subcategories? Made easy in 4 steps: Decide for yourself what the subcategories should be called. These should be carefully ...
Fri, 31 Mar, 2023 at 3:26 PM
To delete an account from Braze/Emma, for example when a customer wants all his data deleted, don't forget to delete the according Peaksolution account ...
Mon, 8 May, 2023 at 9:22 AM